Crystal Limousine Home Company Information Our Fleet Reservations Charter Policies Contact Us
Call Local: (616) 698-2227 / (616) 827-2914 :: About Us | Contact Us | Privacy Policy | Terms & Legal




Charter Policies

RETAINERS
All retainers are non-refundable. Should you cancel your charter one week prior to your charter, your retainer will be apllied to your next charter. You must reschedule your charter within the next twelve months or your retainer will be forfieted. There is a $10.00 booking fee added to all charters.

IDENTIFICATION
You must have a picture ID and your credit card avaible at the begining charter so the chauffeur may verify all contract information.

SMOKING
Most of our vehicles are non-smoking. If smoking occurs in a non-smoking vehicle the charter will be terminated and no-refund will be issued. A $300 fee will be assessed for each cigarette burn. If you require a smoking vehicle please let us know at the time you book your charter and we will attempt to accommodate you.. Otherwise, you will be sent a non-smoking vehicle and these terms and conditions will apply.

MOTION SICKNESS
There is a $200.00 clean up fee for motion sickness plus any additional cost due to "down time" such as loss of business.

DRINK SPILLS
There is a $75.00 clean up fee for drinks spills.

GLASSES & DECANTERS
$10.00 fee for each broken or missing glass.
$70.00 fee for each broken or missing decanter.

DAMAGES
The client will be charged for any damages that are caused by him/her and/or their guest. This also includes the loss of business because of "down time" for repairs.

OVERAGE
If charter runs over the scheduled end time an additional hour will be assessed with payment due at the beginning of that hour. Rates are in hour increments (minimum). If you feel that your charter may go over please notify your chauffeur as soon as possible. Chauffeurs will handle several assignments through the course of the day. Your vehicle may be scheduled for another charter at the end of yours, thus making your vehicle unavailable for any additional hours for you. The chance of making other arrangements in your favor will increase the earlier you make your chauffeur aware.

PERSONAL ITEMS
Crystal Limousine Service is not responsible for any articles left in the vehicle. Be sure to double check you vehicle at the end of your charter.

CHAUFFEUR'S DISCRETION
The charter may be cancelled at any time, at the chauffeur's discretion,if the client and/or guests become unruly or belligerent.

RETAINERS
The charter may be cancelled at any time if one or more terms and conditions of this contract are breached. No refunds will be given for any charter that is terminated for any of these reason.

ALCOHOL
Alcohol will NOT be consumed by any passengers under the age of 21. If this is found, the charter will be terminated immediately and no refund will be given by law, Crystal Limousine Serviceis not permitted to provide any alcoholic beverags to our clients- even those of legal age.

 




Request Info Here

Do you have specific questions or comments? If so, submit the following inquiry form and we will respond to your message as soon as possible.


Your Email Address
Your Full Name
Verification
CAPTCHA Image Enter text
[ Different Image ]
Your Comments

View The Fleet


40 Passenger Mega Bus

24 Passenger Party Bus

Lincoln Stretch

H2 HUMMER Stretch

14 Passenger Party Bus

Town Cars

Audi Q7

H3 PINK HUMMER

Corporate Van

Suburban Corporate

Navigater Stretch

Escalade Stretch



Wedding Packages
Home Coming/Prom
Airport Charter
Corporate Discounts


Crystal Limo Service specializes in Wedding and Rehearsal Dinner Transportation.

View All Home Coming / Prom Specials, Discounts & Hourly Rates Here.
Crystal Limousine Service drivers are second to none.

Click here to view our Aiport Charter rates & Specials.

Click here to view our Corporate Charter Rates with Discount information. Crystal Limousine Service is here when you need us.

     © Copyright 1999- 2017 Crystal Limousine & Corporate Charter Service All Rights Reserved.